- Call to Action (CTA)
- A clear instruction that tells the visitor what to do next, such as “Get the Toolkit,” “Book a Call,” or “Watch the Training.”Strategy
- Campaign
- A coordinated group of marketing activities created around one goal, audience, offer, or message.Strategy
- Canonical URL
- The preferred URL for a page when similar or duplicate versions exist. It helps search engines understand which version should be treated as the main one.SEO
- Card
- A visually grouped block of content used to present related information as one unit, often combining a heading, text, image, icon, link, or button. Cards make layouts easier to scan and reuse.Website
- Click-Through Rate (CTR)
- The percentage of people who clicked a link, button, or ad after seeing it. CTR is calculated by dividing clicks by impressions and multiplying by 100.Data & Analytics
- CMS
- Content Management System. Software used to create, organize, edit, and publish website content without manually coding every page.Website
- Conversion
- A completed action you want a visitor to take, such as submitting a form, booking an appointment, downloading a resource, or making a purchase.Strategy
- Conversion Rate
- The percentage of visitors who complete a desired action. It is calculated by dividing conversions by the number of eligible visitors and multiplying by 100.Data & Analytics
- Cookie
- A small piece of information a website stores in a visitor’s browser. Cookies can remember preferences, sessions, and tracking information, subject to privacy rules and consent requirements.Strategy & Tech
- CRM
- Customer Relationship Management system. A central place to store contacts, conversations, opportunities, notes, tasks, and relationship history.BSP
- CSS
- Cascading Style Sheets. The code that controls how HTML elements look, including colors, fonts, spacing, alignment, and responsive behavior.Website
- Customer Journey
- The path a person takes from first discovering your business to becoming a lead, customer, repeat customer, or advocate.Strategy
- Custom Value
- A reusable piece of information saved once and inserted into pages, emails, SMS messages, or workflows. Updating the saved value can update it everywhere it is used.BSP